Privacy Policy

1. Information Collection and Usage

ERO Healthcare collects personal and technical information to provide and enhance our services.

  • Log Files: Our servers automatically record details such as your IP address, browser type, geographic location, referring pages, and the specific time and duration of your visit.
  • Personal Data: When you register or interact with our site, we collect identifiable information, including your name, email address, and telephone number.
  • Purpose: This data is used solely to create user IDs, respond to inquiries, process job applications, and provide personalized content or news regarding our services.

2. Interactive Services and Monitoring

By using this website, you acknowledge and consent to the use of interactive tools:

  • Communication Records: We may record and retain transcripts of all communications made via our chat-bots or managed chat services.
  • Session Replay: We may record or recreate your website activity to improve user experience, verify data, and maintain service quality.
  • Third-Party Analytic’s: We may work with trusted service providers to store and analyze this interaction data on our behalf.

3. Cookies and Tracking

We use Cookies (small digital signature files) to remember your personal preferences and track return visits.

User Choice: You may block cookies through your browser settings; however, doing so may prevent access to certain website features.

4. Data Sharing and Disclosure

ERO Healthcare maintains a strict policy regarding the sale of data:

  • No Commercial Sale: We do not sell, rent, or lease your email addresses, phone numbers, or SMS consent to third parties for marketing purposes.
  • Internal Sharing: Information is shared only on a "need-to-know" basis with our subsidiaries, vendors, contractors, and authorized third-party agents to facilitate our services.

5. Security and Retention

  • Data Protection: We employ administrative, physical, and technical security controls to safeguard your Personal Information against unauthorized access.
  • Retention Period: Personal data is retained only for the duration necessary to fulfill the outlined purposes, unless a longer period is required by law or legitimate business necessity.

6. Your Options and Amendments

  • Unsubscribe: You may opt-out of email communications at any time by following the instructions provided in our correspondence.
  • Policy Updates: ERO Healthcare reserves the right to modify this statement at its discretion. Continued use of the site constitutes acceptance of the current policy.